Terms of Service

These Terms of Service ("Terms") govern your access to and use of CoachWork, a product of LeverageOps LLC ("CoachWork," "we," "us," or "our"). By creating an account, subscribing, or using CoachWork, you agree to these Terms.

1. The Service

CoachWork provides software tools for private soccer coaches to manage scheduling, clients, sessions, parent communications, training reports, payment tracking, and related administrative workflows. CoachWork does not provide coaching, medical, legal, tax, accounting, payment processing for parent payments, or child-care services.

2. Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You agree to provide accurate account, business, contact, and billing information and to keep it current.

3. Subscriptions and Billing

CoachWork may offer a free trial. After the trial, continued access requires a paid subscription in good standing. Subscription fees are billed through Stripe. You may cancel future billing at any time through the billing settings or by contacting us. Unless required by law, cancellations do not result in prorated refunds, and access may continue through the end of the paid billing period.

4. Coach Responsibilities

Coaches are responsible for their coaching services, pricing, scheduling decisions, communications with parents or guardians, and any payment arrangements made outside CoachWork. You are responsible for ensuring that the information you enter into CoachWork is accurate and that you have the rights and permissions needed to store and use that information.

5. Parents, Guardians, and Minors

CoachWork may store information about players, including minors, such as names, age or date-of-birth-derived age, parent or guardian contact details, notes, session records, and training reports. Coaches are responsible for obtaining any required parent or guardian consent before entering, storing, or sharing information about a minor.

6. SMS Terms

CoachWork sends transactional SMS messages only. Messages may include scheduling reminders, booking confirmations, booking notifications, session updates, report links, and related coach or parent notifications. Message frequency varies. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help, or contact coachworkapp@gmail.com. Carriers are not liable for delayed or undelivered messages.

Coaches must obtain appropriate consent before enabling SMS messages to parents or guardians they add manually. CoachWork does not send marketing SMS under this program. Mobile numbers and SMS opt-in or consent data will not be sold, shared, or disclosed to third parties or affiliates for marketing or promotional purposes.

7. AI-Generated Reports

CoachWork may help draft training reports or summaries using third-party AI tools. Draft content may contain errors or omissions. Coaches are responsible for reviewing, editing, and approving report content before sharing it with parents or guardians.

8. Your Content and Data

You retain ownership of the data and content you submit to CoachWork. You grant CoachWork a limited license to host, process, transmit, and display that data solely as needed to provide, secure, support, and improve the service.

9. Acceptable Use

You may not use CoachWork for unlawful, abusive, fraudulent, harmful, or deceptive activity; to send marketing SMS without authorization; to interfere with the service; to attempt unauthorized access; or to upload content that violates another person's rights.

10. Third-Party Services

CoachWork relies on third-party providers such as Supabase, Stripe, Twilio, Google, email providers, and AI/report drafting providers. Their services may be subject to their own terms and availability.

11. Suspension and Termination

We may suspend or terminate access if you violate these Terms, fail to pay required fees, create risk for CoachWork or others, or use the service in a way that may violate law or messaging requirements. You may stop using CoachWork at any time.

12. Disclaimers

CoachWork is provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not guarantee that the service will be uninterrupted, error-free, or meet every business or compliance requirement.

13. Limitation of Liability

To the fullest extent permitted by law, LeverageOps LLC and CoachWork will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenues, data, or goodwill. To the fullest extent permitted by law, our total liability for claims relating to the service will not exceed the amount you paid to CoachWork in the three months before the event giving rise to the claim.

14. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict-of-law rules.

15. Changes

We may update these Terms from time to time. If we make material changes, we will provide notice through the service, by email, or by updating the date on this page. Continued use of CoachWork after an update means you accept the updated Terms.

16. Contact

Questions about these Terms may be sent to coachworkapp@gmail.com.